Serving Cities and Towns Across Australia
The Art of Decluttering is an amazing team of Decluttering and Organising Experts who are passionate about helping you experience freedom from clutter.
Our Decluttering Process
When you book a professional organiser session with us, we’re with you every step of the way with:
- Practical hands-on assistance
- Training in establishing routines, systems and processes
- Encouragement, guidance and motivation
- A shoulder to cry on, someone to laugh with, your own personal cheer squad
- We can take your donations to charity for you (whatever will fit in our car)
We’d love to tell you in advance exactly how much of your house/ space we’ll declutter and organise in each session. But everyone and every home is unique. The amount of ‘stuff’ people have is different as well as the pace you're comfortable working. Generally, in our experience, it takes 1-2 sessions to declutter and organise one room/ space. This might be your pantry or kitchen or wardrobe or master bedroom.
Step By Step How To Book
- Fill in our contact form below or call Amy to make an enquiry.
- Together we'll discuss your needs and book the right organiser to help you.
- We look forward to meeting you and helping you to declutter and organise your home.
We’d love to work with you!
If you're interested in talking further or booking a declutter session
please leave us your details in the contact form or call Amy directly on 0438 659 658
What We Provide
Frequently Asked Questions
What does a session look like?
We chat about what you’d like your home to look and feel like and the desired function of the room/ space we are going to help transform. We love seeing the bigger picture of your home and family as it helps us to understand how we can best serve you so we often ask you to take us on a tour of your home so we can get a feel for how the house is working (or sometimes, not working) for you. It also gives us a chance to see if there is furniture or storage solutions already in the house that you could repurpose in the space we are working on in that session.
Then we get to work, decluttering, organising and creating systems for lasting change with your assistance.
Do I need to do the work with you?
Yes! It is important that you are present within the home and available to make decisions with us as we never make decisions on your behalf about what is to stay and what is to be removed from your space. We are also there to help and coach you through any difficult decisions.
We take your capacity into consideration in all sessions and it’s totally fine if you need to sit the whole time or take a coffee/snack break. In a typical 4 hour session we make sure we all have a quick 5-10 minute lunch break so we can all have the energy to complete the session.
Do you take away donations?
Yes, we can take away as much as will fit into our cars and we will take the donations to a charity shop on your behalf.
We deliver to many charity shops around Australia and we know what they will take and what they will not take. If you would like your things to go to specific places, you will need to do that delivery yourself, unless it is convenient for our staff to do it on your behalf.
If you have more donations than fit in our car, we can help you book a donation pick up or help you fill your car also if you are able to do a donation drop off yourself.
What do I do with all the rubbish?
Normal household rubbish is placed in your bins. For larger amounts of rubbish, we work with a company called 1800 Got Junk in our major cities and in regional areas use local rubbish removal companies.
1800 Got Junk are familiar with The Art of Decluttering and will often offer our clients an additional discount if you mention us when you book. The best thing about them is that they pack the truck for us which means our time is not taken away from working with you. They will also take it straight away so you don’t have to look at it anymore or deal with it at a later date.
You can also organise a skip bin to be on site for our session, this is especially helpful if you are booking several sessions in a week or are continuing decluttering after we finish our session with you.
What happens if I'm not up to having the session when you arrive?
Our team is really gentle and understanding and able to handle whatever state you’re in when you open the door.
Our team is very experienced in gauging situations and reading the room. Sometimes when you open the door you might feel exhausted and anxious so rather than racing into working straight away, we want you to feel comfortable. We are there to serve you so if you need 10 mins at the start of a session to have a cup of tea etc then that’s totally fine with us.
Sometimes we do have the case when we turn up and someone says “I’m not up to it today.” In these situations, we have a few strategies that we use. Rather than say ok and walk away, and charge the full cancellation fee, we will ask you if you could do just 10 minutes together. Or are there any items we could take as donations? Are there some easy wins we could do?
We will often provide alternatives, maybe offering a shorter session. We might say, “What if we just try for half an hour/half a session?” because once we start together, more often than not people will start to engage and say “Let’s keep going, I’m feeling good now.” But we never push; there is always freedom. So if we turn up and someone truly can’t do the session, we fully acknowledge that and it’s accounted for in our cancellation policy and service agreement.
How does invoicing work?
Upon booking your session we require a deposit of $150, we take this over the phone using a debit or credit card.
Session costs are $150 per hour, and invoices are sent upon completion of each session with 7 days terms of payment. Your deposit will be credited to your first session with us.
What is your cancellation policy?
Our cancellation policy is 2 business days. Any cancellations made with less than 2 business days notice incurs a full session cancellation fee.
For example: if you have a session booked for a Thursday, as long as you let us know before the session time on Tuesday (say 10am), there is no cancellation fee at all. However, if there is anything less than two business days, the full cancellation fee is invoiced.