Serving Downsizing Clients Across Australia
Are you overwhelmed with the thought of downsizing a lifetime of possessions?
Do you feel burdened by the physical and emotional task of downsizing?
Are you unsure of where to start and what to take with you?
Do you want to relieve your family and friends of some of the pressure to support you physically and emotionally in this task?
What We Provide
Amy and Kirsty, the duo behind The Art of Decluttering, lead an amazing team of experienced Professional Organisers and Declutter Coaches who are passionate about helping you experience freedom from clutter as you downsize your home.
Preparing for New Seasons
When you book a session with us, we’re with you every step of the way with:
- Practical hands-on assistance
- Encouragement, guidance and motivation
- A shoulder to cry on, someone to laugh with, your own personal cheer squad
- Training in establishing routines, systems and processes
- We take your donations with us when we leave (whatever will fit in our cars)
Everyone and every home is unique, so as much as we would love to tell you in advance exactly how much of your house/ space we will be able to declutter and organise in each session, much of that is dependant on you. The amount of ‘stuff’ people have is different as well as the pace you're comfortable working. It also depends on your goals for the session; Are we helping you declutter for putting your home on the market? Are we helping you decide what is coming with you to your next home? Are we helping you declutter and pack for your move? Or are we helping you declutter now because you are already in your new home? Generally, in our experience, it takes 1-2 sessions to declutter and pack or organise one room/ space.
Step By Step How To Book
- Fill in our contact form below or call us on the numbers provided.
- Together we'll book the right organiser to help you.
- We look forward to meeting you and helping you to declutter and prepare for this next exciting stage of your life.
We’d love to work with you!
If you're interested in talking further or booking a declutter session please leave us your details in the contact form or call us directly.
Amy - 0438 659 658
Frequently Asked Questions
What does a session look like?
Our first session with you will start with a chat about your goals for the session and getting to know you so we are better equipped to serve you well. We will then get started helping you to curate the possessions that are coming with you into your new home. How we do this will depend on your goals for the session. Are we there to help you declutter for the sale of your home? Are we there to help you decide what furniture and possessions are coming with you into your next home? Are you having to do a double move, where you move out of your family home and in with family or renting until your next home is ready? Are we helping you pack? Are we helping you unpack and organise your new home? No matter what, we are here to support you both physically and emotionally throughout the whole downsizing process so you can relax knowing we will help guide you through it.
Do I need to do the work with you?
Yes! It is important that you are present within the home and available to make decisions with us as we never make decisions on your behalf about what is to stay and what is to be removed from your space. We are also there to help and coach you through any difficult decisions.
We take your capacity into consideration in all sessions and it’s totally fine if you need to sit the whole time or take a coffee/snack break. In a typical 4 hour session we make sure we all have a quick 5-10 minute lunch break so we can all have the energy to complete the session.
Do you take away donations?
Yes, we will take away as much as will fit into our cars and we will take the donations to a charity shop on your behalf.
We deliver to many charity shops around Australia and we know what they will take and what they will not take. If you would like your things to go to specific places, you will need to do that delivery yourself, unless it is convenient for our staff to do it on your behalf.
If you have more donations that fit in our car, we can help you book a donation pick up or help you fill your car also if you are able to do a donation drop off yourself.
What do I do with all the rubbish?
Normal household rubbish is placed in your bins. For larger amounts of rubbish, we work with a company called 1800 Got Junk in our major cities and in regional areas use local rubbish removal companies.
1800 Got Junk are familiar with The Art of Decluttering and will often offer our clients an additional discount if you mention us when you book. The best thing about them is that they pack the truck for us which means our time is not taken away from working with you. They will also take it straight away so you don’t have to look at it anymore or deal with it at a later date.
You can also organise a skip bin to be on site for our session, this is especially helpful if you are booking several sessions in a week or are continuing decluttering after we finish our session with you.
What happens if I'm not up to having the session when you arrive?
Our team is really gentle and understanding and able to handle whatever state you’re in when you open the door.
Our team is very experienced in gauging situations and reading the room. Sometimes when you open the door you might feel exhausted and anxious so rather than racing into decluttering straight away, we want you to feel comfortable. We are there to serve you so if you need 10 mins at the start of a session to have a cup of tea etc then that’s totally fine with us.
Sometimes we do have the case when we turn up and someone says “I’m not up to it today.” In these situations, we have a few strategies that we use. Rather than say ok and walk away, and charge the full cancellation fee, we will ask you if you could do just 10 minutes together. Or are there any items we could take as donations? Are there some easy wins we could do?
We will often provide alternatives, maybe offering a shorter session. We might say, “What if we just try for half an hour/half a session?” because once we start together, more often than not people will start to engage and say “Let’s keep going, I’m feeling good now.” But we never push; there is always freedom. So if we turn up and someone truly can’t do the session, we fully acknowledge that and it’s accounted for in our cancellation policy and service agreement.
How does invoicing work?
Upon booking your session we require a deposit of $125, our preference is to process this over the phone, however our accounts team can issue an invoice if you prefer.
Session costs are $125 per hour, and invoices are sent upon completion of each session with 7 days terms of payment. Your deposit will be credited to your first session with us.
What is your cancellation policy?
Our cancellation policy is 2 business days. Any cancellations made with less than 2 business days notice incurs a full session cancellation fee.
For example: if you have a session booked for a Monday, as long as you let us know before the session time on Thursday (say 10am), there is no cancellation fee at all. However, if there is anything less than two business days, the full cancellation fee is invoiced.
Podcast episodes that might interest you
We are passionate about providing tools and resources to help you move house, our ebook 7 Secrets to Moving House without the Overwhelm is a great place to start. We’ve also put some of our podcast episodes below that relate to downsizing and moving house too.
Meet Our Team
Amy and Kirsty, the duo behind The Art of Decluttering, are both experienced professional organisers and declutter coaches who, together with their amazing team provide services in person across Australia and online throughout the world.Contact Us